March 4, 2009RETURN SHIPPING FEE
To our valued Islander customers;
Due to rising costs we have to start charging a shipping fee for reels being returned after the completion of servicing or repairs.
Please be advised that, effective immediately, Islander Reels will be charging a return shipping fee on product sent in for repair or servicing.This fee will be separate from the $20 processing and handling fee for servicing a reel.
Warranty related items may be excluded at the discretion of Islander Reels.
The return shipping fee will be determined by the courier used and the end destination we are shipping to.
Thank you,
Islander Reels.